The Story Behind the Role

Given the critical nature of integrating into hospital IT networks, what are some of the most challenging technical hurdles your team has overcome, and how does PLANFOX support continuous learning and adaptation to new standards like FHIR?

That's a fantastic question, and it gets right to the heart of what we do. Integrating with hospital IT is rarely straightforward – it's a world of legacy systems, strict security protocols, and diverse configurations. One memorable challenge involved a hospital with a particularly complex firewall setup and an older HL7v2 interface that needed to communicate with our modern FHIR-based portal. Our team thrives on these puzzles; we dove deep into packet analysis, collaborated closely with the hospital's IT department, and even developed a custom middleware component to ensure seamless data flow. What truly made the difference was our open culture: everyone's ideas were valued, and we had the freedom to experiment. PLANFOX actively encourages us to stay ahead, offering a personal development budget that I've used for certifications in advanced network security and FHIR tooling. This commitment to growth means we're always ready for the next challenge, ensuring our solutions not only work but also push the boundaries of healthcare digitalization.

How does PLANFOX ensure its team members feel empowered to shape the product's future, especially for a crucial role like the Patient Portal Technical Implementation Specialist?

As a startup in a critical sector, empowerment isn't just a buzzword here; it's fundamental to our success. In this role, you're not just executing; you're truly a 'knowledge holder' and 'expert' for the Patient Portal's architecture and integration. This means your insights from customer implementations directly feed back into product development. For instance, when you encounter a recurring integration challenge, you're not just solving it for one client; you're conceptualizing a solution with the development team to enhance the core product. We have regular brainstorming sessions, direct access to leadership, and a flat hierarchy that means your ideas get heard and acted upon quickly. It's incredibly rewarding to see your contributions directly shaping the roadmap, knowing that what you implement today will become a standard feature improving patient care across many hospitals tomorrow. This active involvement is how we grow as individuals and how PLANFOX continually evolves.

Description

PLANFOX is dedicated to shaping the digital future of healthcare by developing smart, networked software solutions that simplify processes, improve information quality, and create more time for people. Born from a research cooperation with the University of Augsburg and rooted in the XITASO Group, we combine scientific expertise with technological know-how and a passion for digital health. As a Technical Implementation Specialist, you will be a key player in the successful deployment of our PLANFOX Patient Portal, ensuring seamless integration into hospital IT infrastructures and actively contributing to its further development.

What You'll Do

Take joint responsibility with the team for the technical implementation of our cloud solution's introduction projects: the PLANFOX Patient Portal.
Configure the patient portal's interfaces to precisely match the customer's third-party systems.
Act as an expert for the configuration and architecture of the patient portal.
Conceive technical solutions for the further development of our product landscape in close coordination with the implementation and development teams.
Serve as a knowledge holder for all questions regarding integration into the IT infrastructure and processes of hospitals.

What You'll Need

Demonstrable practical experience in IT or network technology, regardless of academic degree, is paramount.
Knowledge of medical communication standards, with a strong focus on HL7v2 and HL7 FHIR, complemented by experience in healthcare projects.
Familiarity with network technologies (HTTPS, TLS, TCP/IP, IPSec) to enable seamless integration of our cloud solution into hospital IT networks.
A strong desire to contribute your expertise and commitment to a growing startup, actively shaping PLANFOX's future development steps.
Analytical thinking and strong organizational skills for effective application in customer projects.
Professional demeanor with customers and partners, coupled with a customer-oriented and independent work ethic.
Proficiency in German to ensure smooth communication with our predominantly German-speaking customers.

Our Culture

PLANFOX fosters an open, appreciative startup culture with flat hierarchies, emphasizing collaboration within a motivated and supportive team. They offer flexible work arrangements to ensure a healthy work-life balance and provide significant scope for personal growth, impact, and continuous learning through a dedicated education budget.

Solution Architect - HealthTech (all genders)

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